Online Sales & Returns Policy

 

ESTELLE’S ONLINE SALES POLICY

Orders will be processed 1-2 business days after order is placed. 

Please await a confirmation email from Estelle's Dressy Dresses stating your order is available, if you do not receive this within 2 business days please give us a call.


ELIGIBLE ITEMS
You have 3 days after receiving your online purchase to call or email us regarding a return or exchange.
*All returns incur a 15% restocking fee.*
RED SECURITY TAG & ALL OTHER TAGS MUST BE ATTACHED AND ITEM MUST BE IN THE SAME CONDITION AS WHEN IT LEFT OUR STORE.

EXCLUSIONS

Sale items, Handbags, Jewelry & Accessories, Bridal Gowns, Sweet 16 & Quince Gowns, Under-garments & Swim Suits

ALL PROM GOWNS ARE FINAL SALE.

Designer Exclusions include all Adrianna Papell, Alyce Paris, Cameron Blake, Clarisse, Colette, Colors Dress, Daymor Couture, Ellie Wilde, House Of Wu, Jessica Angel, Jovani, La Femme, Marsoni by Colors, Mon Cheri, Montage, MGNY, Morilee, Primavera Couture, Portia & Scarlett, Rina Di Montella, Sherri Hill, and Terani Couture.


IMPORTANT INFORMATION

*We are not responsible for missing stones, beads, alterations, dry cleaning, or lost gift cards after purchase.*