ESTELLE’S IN STORE SALES POLICY
NO ITEM IS REFUNDABLE FOR CASH OR CREDIT BACK.
For eligible items, return it within 5 days of your purchase in its original condition, with all tickets attached and accompanied by the receipt and we will gladly issue you a STORE CREDIT ONLY. Absolutely NO REFUNDS.
Prom Dresses, Special Orders, Sale Items, Sequins & Beaded Items, Handbags, Jewelry & Accessories, Undergarments, Bridal Gowns, Sweet 16 & Quince Dresses are FINAL SALE.
***Due to the delicate nature of the material of our dresses, we are not responsible for any missing
stones/beads, any dry cleaning problems or any kind of damage after the dress has left our store.***